Shipping Policy / Polisi Penghantaran

Penghantaran produk SawdaOnline ke seluruh Malaysia melalui SawdaOnline Agen (SOA). Kami juga menyediakan khidmat Kangaroo Worldwide Express dan Pos Laju untuk kawasan yang tiada Agen SawdaOnline seluruh Malaysia. Penghantaran segera dan PERCUMA melaui SawdaOnline Agen (SOA) tetapi melalui khidmat penghantaran Kangaroo Worldwide atau Pos Laju mengambil masa 2-3 hari bekerja. Walau bagaimanapun bagi negeri Sabah dan Sarawak yang masih belum ada SawdaOnline Agen (SOA), masa penghantaran mungkin mengambil masa 5 hari bekerja.  Berikut adalah talian yang boleh dihubungi untuk memastikan penghantaran.

Kangaroo Worldwide Express : 03-6277 0340 Fax: 03-6276 9757

Kos Penghantaran:  PERCUMA  melalui SawdaOnline Agen

East Malaysia : Jika tidak melalui SawdaOnline Agen (SOA)

Di tanggung sepenuh oleh pelanggan mengikut kadar khidmat Kangaroo Worldwide Express atau Pos Laju.

West Malaysia: Jika tidak melalui SawdaOnline Agen (SOA)

Di tanggung sepenuh oleh pelanggan mengikut kadar khidmat Kangaroo Worldwide Express atau Pos Laju.

Singapore: Jika tidak melalui SawdaOnline Agen (SOA)

Di tanggung sepenuh oleh pelanggan mengikut kadar khidmat Kangaroo Worldwide Express atau Pos Laju.

Brunai : Jika tidak melalui SawdaOnline Agen (SOA)

Di tanggung sepenuh oleh pelanggan mengikut kadar khidmat Kangaroo Worldwide Express atau Pos Laju.

Kami memohon maaf kerana tidak dapat membuat penghantaran "international"  pada masa sekarang.

Return Policy / Polisi Pulangan

Returns, Refunds, & Exchanges
If you purchased a product from our web site and it is defective, you may exchange any defective item for the same item by simply returning the item along with a note stating that it is defective. We provides 30 days limited warranty from the date of purchase. Returns for refund or exchange that do not include a receipt, will not be processed.

For any F&B products and software sold once opened it cannot be returned or refund.

Please also include a note with your return stating why you wish to return the product.

The Warranty does NOT cover damages caused by any of these :
(a) Use other than in accordance to instructions;
(b) Any alteration or modification of the product.

Shipping charges are not refundable for any reason.

Please return back to our address:

Rewards Office:

No. 9-1, Jalan Mahagoni 7/2, Bandar Baru Batang Kali,
44300 Batang Kali, Selangor Darul Ehsan.
Malaysia.

Tel/Fax: 03-   H/P: 014-211 8112

Outstation customers kindly contact us for the arrangement.

Contacts:
e-mail: support@sawdaonline.com
Tel:+(6) 03-6057 9144 Fax:+(6)03-6057 9144

For all types of claims, please produce our invoices together with your product.

All Prices are quoted in Malaysia Ringgit (RM) and currently is traded at US$1.00 to RM3.20